Shipping & Policies
Shipping
Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment Options
Returns & Exchanges
I gladly accept returns and exchanges
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
- Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Frequently Asked Questions
Care instructions
Most of my listings include a tarnish resistant wire for the sake of keeping our Beachy treasures inexpensive and well.. Beachy! Please keep in mind that tarnish resistant pieces will fade over time the more you expose it to water. Same rule goes for Plated silver and Gold Filled although they take more time. For me I like the way my jewelry looks a little more worn that way but if you'd like to keep it in selling condition please avoid contact with water.
Where does the Seaglass come from?
All of my seaglass is found on Oahu, Hawaii or the Big Island of Hawaii. Each piece was found by myself or my friends and each one is irreplaceable. Because of the isolated nature of the Hawaiian Islands, red, dark blues, purples and yellows are very rare but not impossible to come across.